What brands don’t know is, that they can create great financial bench strength in their hotels and their owners will pay 100% of the cost.
Why hotel auditors miss the mark
Here’s a look at what hotel auditors do and what they really should be looking at to find inconsistencies that lead to detecting financial problems in the hotel.
Have faith it will work out when you cross the career bridge
The hotel business is still the kind of occupation that you can start at the back door and one day, if you are willing to work really hard, you can be the general manager, the president or the even the controller.
What is the only thing we know for sure about the hotel budget?
The budget serves as a guiding light but we live in the reality that we know it is not going to be the answer.
Why your hotel needs a daily pick-up report
Every day in your hotel you need to beat the drums of great guest service, superior colleague engagement and nonstop financial leadership and the pick-up report is the magic stick-to-the-money focus.
Top 10 ‘Must Do’ separation of duties and controls
Internal controls are a mission critical element you must have up and working well to adequately safeguard your assets. People who work for you are much more likely to steal from you if you do not protect what is yours with proper and effective controls.
The 6 quadrants of GO PAR
REVPAR has two components: occupancy and rate. GO PAR has six components – here are examples of each and how to calculate them.
Top 10 productivity killers in your hotel
I am going to highlight the biggest productivity killers to avoid, and best practices to adopt so you can stay on track.
Money never looks after itself
Numbers are just like guest service and colleague engagement. They are never going to be perfect and they are not going away, and most importantly – they never look after themselves. That’s your job!
New deal between hotel owners and management
The new deal proposed here is the need for a new number to emerge and be adopted in the same way REVPAR and REVPAR index was and is.